Skip to content
Work Better From Home

Work Better From Home


What Working at Home Is Really Like:

Working from home or remotely can often seem a favourable approach from the mandate day-to-day settings at the office. Many people enjoy the freedom and avoiding the long commute to work.

For the first few months it can feel like the honeymoon phase but after while the novelty can wear out. It starts to become a bit lonely and isolated.

What's more is that your work can take a hit if you don't have the right tools to stay connected with your peers and colleagues. In addition lacking the resources to effectively get your work done can also be daunting for some tasks.

The list below is the best toolkit to keep at your arsenal to help you stay productive and connected while working from anywhere.



Want to jam on a slide deck from home but all your visual assets are on your office computer? You'll need a good remote desktop app. Same goes for workers who are a hundred percent remote but have a home desktop they want to access while traveling.


The free fan favorite. TeamViewer available for Windows, OS X, iOS, Linux, and Android, and it's free for personal use. File transfer, clipboard transfer, wake-on-LAN, and easy setup make it a great option for remote workers who need basic desktop access. No port forwarding is necessary, and very little firewall futzing is required to get it going. It also supports two-step authentication.


A good alternative to TeamViewer. SplashTop supports low-latency transfer and it's the closest you'll get to actually sitting in front of your computer while miles away. The personal version is free, although there's a nominal charge for iOS users. Like TeamViewer, it supports screen share, which is handy if you're an IT pro walking employees through just about anything technical.

Microsoft Remote Desktop (RDC) / Apple Remote Desktop (ARD)

Robust, native options if you use one of the two predominant operating systems. ARD offers complete remote management of systems, including software updates, while RDC offers slightly more limited remote access. Then again, RDC is free and ARD costs $80.



Telepresence hasn't exactly swept the remote work landscape, as many continue to expect it will. But using robots and table-top devices to embody employees while they're not in the office is at least no longer far fetched. Cisco, for example, has saved tens of millions of dollars using telepresence to beam in members of its distributed workforce. In fact, there are a number of telepresence machines vying to be your next remote worker meeting avatar. Below are two great options.


Double is essentially an iPad on a teleoperated Segway. The current version costs about $2500, which is the low end of embodied telepresence. The pitch is that being physically embodied enables more authentic interpersonal connection. Mobility also generates the kinds of random interactions that many advocates of in-office workforces value.

Meeting Owl

Meeting Owl is video conferencing done right, a 360-degree video conferencing camera that automatically focuses on the people speaking in the room. Eleven-inches tall, it uses an eight microphone array to pick up sound and lock in on the person speaking. Remote viewers on the other end get a panoramic view of all the meeting attendants and a close-up view of the current speaker, meaning no more leaning into the shot when you get stuck at the corner of the table.




Whether you're down the hall or halfway around the world, Slack is the clear frontrunner in real-time team chat. The basic premise is that Slack spares email inboxes and reduces the number of clunky ccs and bccs you need to manage. Teams can be created around departments, projects, employee fan clubs ... really anything you want. Messages are sent out to teams over the transom, or you can DM individuals or smaller groups.

Slack integrates with both Google Docs and DropBox. It has a robust API, enabling IT pros to tailor Slack apps for specific team needs.


Slack is so dominant in this space that it really comes down to Slack and a bunch of alternatives. If you subscribe to an open source ethos, definitely check out Mattermost, which is an open-source, private cloud option that actively emulates a lot of Slack's functionality. Rocket Chat is another open source option worth a look, especially if video conferencing is a priority.

Microsoft Teams

Teams, which is part of premium Office 365 subscriptions, is a full service collaboration and communication suite for Windows users. You can make video and VOIP calls within Teams, direct and group message other users, and share work from other 365 apps, such as PowerPoint and Excel.

Slack Alternatives

Forming an accidental nursery rhyme of funny-sounding words, the myriad Slack alternatives include Ryver, Glip, Twist, Fleep, and Flock.




If you have big team meetings that include lots of remote workers, Zoom is a video chat application that supports Brady Bunch mode of dozens of participants (Google Hangouts, a good free alternative, recently upped the Hangout participation limit to 25). Large meetings with up to 500 participants are supported as an add-on feature. The pro version of Zoom is $14.99, which you'll need because the free version caps meetings at 40 minutes. (Google Hangouts, again, is free.)

Skype for Business

Microsoft is aiming to take some of Slack's market share with its Slack clone Teams. Part of that play includes an enterprise version of Microsoft-owned Skype. Currently, both Teams and Skype are available as part of the Office 365 Premium bundle, which costs $12.50 a month per user.

No plugins, no apps. is web-based and sells itself on simplicity. A cool feature called whiteboarding enables teams to chalk up ideas on a shared document during chats, which is helpful when brainstorming or trying to stick to an agenda.




As a company, Basecamp is a refreshing anomaly in a tech world predicated on major funding rounds and big market plays. The web-based project management platform evolved out of an in-house communications suite designed by a web design company named 37Signals. The spinoff company has taken very little funding, but it remains the best known project management solution out there.

Basecamp's core functions include task management, messaging & collaboration, file sharing, scheduling, reporting, and a universal search function that makes everything easily and quickly retrievable. Basecamp is $99 per year with unlimited users.


Monday has been advertising aggressively in hopes of positioning itself as a viable Basecamp alternative. Kanban-based and visually stunning, the cloud-based project management platforms is aimed at small and mid-sized teams and uses labels to clearly identify who is working on what when.

The big drawback is the price. A basic version of the service runs $25 per month, but the number of columns, which you use to track project phases, is limited to 20. For $39 a month you unlock a full API and get more storage and integrations, but that's not cheap.



Asana's big strength is workflow management, though it does a nice job with task management as well. Its new timeline feature puts it more firmly in the camp of Project Management tools, as opposed to being more strictly a task management and collaboration tool.

In its simplest form, Asana allows different teams to track projects and assign tasks and sub-tasks. The strength (and for some applications, weakness) is in the flexibility. Managers can set up Asana pretty much however they want, using it as a task assignment tool, for example, a project map, or an ongoing log of company activities. The flexibility comes with a learning curve, and it also means someone needs to take point on setting the system up the right way from the beginning.


Trello is about as simple as it gets when it comes to project management, but that simplicity belies incredible organizational and task management power. Trello is built around the notion of bulletin boards. Each board can represent a project, for example. Within each board, teams create lists, which they then populate with cards. The cards can be assigned to specific team members, labeled, stamped with a deadline, and crammed with comments or attachments. The hierarchical nature of the system makes it flexible while still preserving a baseline simplicity.




If you use a calendar to carve out chunks of time to work on dedicated projects, Timely is a great time tracking app to check out. Unlike some time tracking systems, which only track time while you work, Timely allows you to schedule tasks and track the time spent on projects in real time. It works with a calendar interface. For hourly employees, it also tracks earnings.


If you want a free time tracker that allows you to label how you've spent every minute of every day, Toggl is for you. It's a great tool for personal productivity measuring, although it may not be appropriate for managers hoping to get an accurate picture of how employees are allocating time resources across projects. The reports are useful, although the company has a reputation for emailing users a lot, which can become annoying.


This web-based service is the best at tracking team members' available. Everhour synchs with a lot of the productivity apps people already use and allows some lightweight scheduling functionality, as well. It has a timer function, which allows contractors to track billable hours or teams to keep track of how much time different projects and tasks are taking.


7. Minimize Security Vulnerabilities

Newsflash: Password or no, that coffee shop WiFi probably isn't too secure. One of the problems with distributed workforces is that remote workers make prime targets for those wishing to exploit vulnerabilities. That's a huge concern if your employees are dealing with sensitive data, proprietary information, and client contracts. Here are some things to keep in mind.


This one is obvious but can't be repeated enough. Strong, frequently updated passwords protect businesses. Check out roundup of the best password managers of 2020.


It's good to have a set policy in place for how remote workers manage their physical devices. A basic rule of thumb is for employees to keep laptops and devices in sight at all times (meaning no leaving them in hotel rooms or checked luggage).


If the company owns the device, the company should be ensuring that the device is properly protected with up-to-date antivirus, device encryption, and firewalls. Cyber security policies should designate which devices (organization-owned v. employee owned) can be used for which kinds of business activity.


Email is a gateway for potential threats, and email encryption is a must for distributed workforces. So is a strict email policy outlining what constitutes suspicious messages and how employees should handle them. Mimecast is the most popular choice for Microsoft Exchange email management and protection.


A firm policy here could avert disaster, and abstinence, at least in this arena, is the best policy. Organizations should prohibit remote workers from using public WiFi and shared computers for work-related activities.


IT pros need to play an even bigger role in security when dealing with a remote workforce. Network monitoring needs to be a 24/7 affair and IT professionals should feel empowered to institute whatever security protocols they deem necessary to keep the network safe.


What are some tips for managing a remote workforce?


One of the main reasons employees may desire a remote work situation is to escape the office pressure of always seeming busy. Remote work, by its nature, lends itself to goal-oriented, not activity-oriented management. As a manager, focus less on how much time employees are spending on tasks and more on their deliverables.


With distance, it's harder to synchronize expectations. It's also easier to let dissatisfactions fester -- and that's true for both managers and employees. Therefore, it's important teams are communicating often. It's also clear everyone knows what's expected of them and by what standards their work is being judged. Setting deadlines and scheduling standing check-ins is a great way to keep everyone on the same page and working toward the same goals.


It's difficult, but not impossible, to instill a company culture in a virtual environment. Team members should be encouraged to interact online in ways that engender community and camaraderie. Little observances, like birthdays or sales goals met, can be opportunities for celebratory digital interactions. The right communication and collaboration tools will also lend themselves to spontaneous interaction.

Finally, scheduling regular on-site get-togethers is another way to instill company culture. The takeaways from a retreat or office visit can serve as the foundation for a strong team culture even when workers are physically separated.

Previous article Sustainability in Procurement: The Rise of Green Initiatives and Ethical Sourcing


eubVQhlNTXKo - September 5, 2020


eatBHhpsCTr - September 5, 2020


George Reece - July 18, 2020

This was a great read! I will be implementing some of these tools for my own remote set up. Thank you for the share

Leave a comment

* Required fields